Thermcam takes privacy seriously. The following principles underpin our approach to respecting your privacy:
We value the trust that you place in us by giving us your personal information. We will always use your personal information in a way that is fair and lawful.
We will provide clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.
We will take all reasonable steps to protect your information from misuse and keep it secure.
We will comply with all applicable GDPR laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.
This Privacy Notice explains the types of personal information we collect and how we use, disclose and protect that information.
Data Controller Details
The Company is a data controller, meaning that it determines the processes to be used when using your personal data. Our contact details are
The Company’s Privacy Officer is Managing Director
What does this Privacy Notice apply to?
This Privacy Notice applies to personal information collected by Thermcam in connection with the services and products they offer. Find out more about Thermcamt https://www.thermcam.co.uk. This may include information collected through, employment applications, direct marketing campaigns, sweepstakes and competitions, and online through our website, applications and branded pages on third party platforms and applications accessed or used through such websites or third-party platforms.
This Privacy Notice also applies to targeted Thermcam content, including offers and advertisements for Thermcam products and services, which we (or a service provider acting on our behalf) may send to you on third party websites, platforms and applications (“Third Party Sites”) based on your Site Usage Information (as defined below). These third-party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those third-party Sites.
This Privacy Notice is hereby incorporated into and forms part of the terms and conditions of use of the applicable Thermcam. For information about Thermcam who are responsible for protecting your personal information, see “your privacy rights and who to contact” below.
Data Protection Principles
In relation to your personal data, we will:
Process it fairly, lawfully and in a clear, transparent way
Collect your data only for reasons that we find proper for the course of your employment in ways that have been explained to you
Only use it in the way that we have told you about
Ensure it is correct and up to date
Keep your data for only as long as we need it
Process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed
By using the Thermcam website, you are consenting to Thermcam collecting, using and disclosing your personal information in accordance with this Privacy Notice. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the Thermcam Sites or otherwise provide Thermcam with your personal information.
Thermcam will only collect, use or disclose your personal information where it is fair and lawful to do so. If consent is required to collect and use an individual’s information it now needs to be freely given, specific, informed and unambiguous. There must be a positive opt-in – consent cannot be inferred from silence, pre-ticked boxes or inactivity. Any consent given needs to be recorded as the individual has the right to change their mind at any time and withdraw their consent. Processes will need to be in place to manage consent and also to manage the withdrawal of consent.
We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Notice. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Notice.
Please note, however, that we may process your personal information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your own rights, freedoms and interests. Any such use shall be in accordance with the Thermcam Privacy Principles set out above.
You can opt out of receiving communications from us at any time. Any direct marketing communications that we send to you will provide the information and means necessary to opt out.
To provide you with products or services that you request from us., we may use your personal information:
for the purposes of competitions or promotions that you have entered
to send you information, products or samples that you have requested
to respond to your queries or comments
In order to protect information from accidental or malicious destruction, when we delete information from our services we may not immediately delete residual copies from our servers or remove information from our backup systems.
Thermcam website is designed and intended for use by adults. Should Thercam be intended for use by a younger audience, we will obtain consent from a parent or guardian before we collect personal information where we feel it is appropriate to do so or where it is required by applicable laws and regulations (the age at which consent is necessary varies from country to country). If you are a child over the age where parental consent is required in your country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them.
If we discover that we have collected information from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that information as soon as possible.
Access to certain parts of Thercam and/or eligibility to receive prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to carry out age verification checks and enforce any such age restrictions.
What information do we collect?
You can provide your personal data if you wish. We only collect personal data that YOU want to provide to us or that is needed to provide (and improve) our service to you. We collect personal data directly such as name, age, gender, address and e-mail address as well as connection and system information, but can also include other information such as IP address, shopping habits, information about your lifestyle or preferences such as your hobbies and interests.
The legal basis for the processing of your personal data is your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you. Any consent you provide may be withdrawn at any time by following the contact methods listed in ‘Your Privacy Rights and Who to Contact’.
We may collect personal information about you from different sources, including:
Alternatively, you may want to develop your career with Thermcam and apply for job vacancies by Sending your CV to us directly or via a recruitment site.
How do we use your personal information?
We may use your personal information to:
improve our products and your experience on the Thermcam Site
evaluate the use of the Thermcam Site, products and services
analyse the effectiveness of our advertisements, competitions and promotions
personalise your website experience, as well as to evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you’ve visited it before and what site referred you to it
make the Thermcam Site easier to use and to better tailor the Thermcam Site and our products to your interests and needs
help speed up your future activities and experience on the Thermcam Site. For example, a site can recognise that you have provided your personal information and will not request the same information a second time
collect information about the device you are using to view the Thermcam Site, such as your IP address or the type of Internet browser or operating system you are using, and link this to your personal information so as to ensure that the Thermcam Site presents the best web experience for you
to contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.
suggest products or services (including those of relevant third parties) which we think may be of interest to you
offer you the opportunity to take part in competitions or promotions
How Long We Keep Your Data For
In line with data protection principles, we only keep your data for as long as we need it for, which will be at least for the duration of your contract with us though in some cases we will keep your data for a period after your contract has ended. Retention periods can vary depending on why we need your data, as set out in our Data Retention Schedule which is available from Thermcam, No 8 Queen's Gate Place, London Sw7 5NU
Mobile Message Services
We may make available a service through which you can receive text or other types of messages from Thermcam such as SMS (short message service), MMS (multimedia message service) or EMS (enhanced message service) on your wireless or mobile device (“Mobile Message Service”). If you subscribe to one of our Mobile Message Services, you agree to receive such messages from Thermcamd at the address or mobile number you provide for that purpose (unless and until you have elected to opt out of receiving such messages by following the instructions in the “Your privacy rights and who to contact” section below.
You understand that your wireless carrier’s standard rates apply to these messages, and that you may change your mind at any time by following the instructions in the “Your privacy rights and who to contact” section below.
You represent that you are the owner or authorised user of the wireless device you use to sign up for the Mobile Message Service, and that you are authorised to approve the applicable charges. In addition to meeting certain age restrictions and any other terms and conditions associated with each Mobile Message Service, you may be required to register personal information such as your name, text message, wireless address or mobile phone number. We may also obtain the date, time and content of your messages in the course of your use of the Mobile Message Service.
We will use the information we obtain in connection with our Mobile Message Service in accordance with this Privacy Notice. Please note, however, that your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies.
You acknowledge and agree that the Mobile Message Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the Mobile Message Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Mobile Message Service.
We may also access the content of your wireless and/or mobile phone account with your carrier for the purpose of identifying and resolving technical problems and/or service-related complaints.
Who do we share your personal information with?
Thermcam has expertise in delivering vision to the UK CCTV distribution industry. (More information about Thermcam can be found at www.thermcam.co.uk). Thermcam may share your personal information with trusted third parties based outside the country in which you live so that they may process that data on our behalf.
We share your data with:
Google Analytics to understand what pages or servies our clients or potential clients are visiting on our website
HMRC for details relating to issued invoice and VAT
Mailchimp (Marketing email provider)
Card provider - for any payment processing our payment processing company will collect details to take payment on our behalf
We may share your personal information with:
our advertising, marketing and promotional agencies to help us deliver and analyse the effectiveness of our advertising campaigns and promotions
third parties required to deliver a product or service to you, such as a delivery or postal service delivering a product that you have ordered
law enforcement or government authorities where they have followed due legal process to request us to disclose the information
third parties who wish to send you information about their products and services, but only if you have given us consent to do so
third party providers of services, such as data processing, to Thermcam
web analytics tool providers, such as Google
If we do share your personal information with a trusted third party, we shall use our best efforts to ensure that they keep your information secure, take all reasonable steps to protect it from misuse and only use it in a manner consistent with our instructions, this Privacy Notice and applicable data protection laws and regulations.
We may also share your personal information with companies, organisations or individuals outside of Thermcam if we believe that disclosure of the information is necessary for legal reasons.
We may share your personal information to:
conduct investigations into possible breaches of applicable laws
detect, prevent and protect against fraud and any technical or security vulnerabilities
comply with applicable laws and regulations, co-operate in any legal investigation and meet enforceable governmental requests
It is not practical to list all of the countries where personal information is processed and stored as those countries frequently change depending on operational requirements. If you have any questions, comments or concerns about how we handle your personal information, then see “Your privacy rights and who to contact” below.
Thermcam does not sell personal information, except to an entity to which we divest all or a portion of our business (for example, in connection with our sale of a brand), or otherwise in connection with a merger, consolidation, change in control, reorganisation or liquidation of all or a portion of our business.
Transferring your personal information
Your data will be shared with colleagues within the Company where it is necessary for them to undertake their duties. This includes, for example, your line manager for their management of you, the HR department for maintaining personnel records and the payroll department for administering payment under your contract of employment, etc.
We may also share your data with third parties as part of a Company sale or restructure, where we there is a statutory or contractual requirement to provide the data or for other reasons to comply with a legal obligation upon us.
Protecting Your Data
We may transfer your personal information to servers located outside the country in which you live or affiliates to or other trusted third parties based in other countries so that they may process personal information on our behalf. By using the Thermcam Site or otherwise providing Thermcam with personal information, you agree to us doing so in accordance with the terms of this Privacy Notice and applicable data protection laws and regulations.
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.
Where we share your data with third parties, we provide written instructions to them to ensure that your data is held securely and in line with GDPR requirements. Third parties must implement appropriate technical and organisational measures to ensure the security of your data.
You should be aware that many countries do not afford the same legal protection to personal information as you might enjoy in your country of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws. Subject to such lawful access requests, we promise that anyone processing your personal information outside your country of origin is required to implement measures to protect it and is only entitled to process it in accordance with Thermcam instructions.
Safeguarding your personal information
We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.
Cookies are small files that can be stored on your hard drive and store specific information that can be retrieved by the server that has placed the cookie on your computer. The cookies used may be session cookies, which are automatically deleted as soon as you close your browser window, and/or cookies that are valid for a longer period. The information stored in cookies may concern, in particular, the login (your visit, if you log in), the date and time of your visit to us, the cookie number, and the URL of the website from which you reached our site.
Deletion of Cookies
As a user, you can decide for yourself at any time which cookies you wish to accept or delete. You can adjust your individual settings for this yourself, right in your internet browser settings. You can either delete all of your cookies (Clear history) or limit yourself to cookies from certain domains. For further information, please contact the provider of your internet browser.
Your privacy rights and who to contact
If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by clicking the “Contact Us” link on the Thermcam website that directed you to this Privacy Notice. Your request will be directed to the appropriate person at Thermcam. Alternatively, please go to , select and click on the “Contact Us” link. Your request will be directed to the appropriate Thermcam person.
The law on data protection gives you certain rights in relation to the data we hold on you.
The right to be informed. This means that we must tell you how we use your data, and this is the purpose of this privacy notice
The right of access. You have the right to access the data that we hold on you. To do so, you should make a subject access request
The right for any inaccuracies to be corrected. If any data that we hold about you is incomplete or inaccurate, you are able to require us to correct it
The right to have information deleted. If you would like us to stop processing your data, you have the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it
The right to restrict the processing of the data. For example, if you believe the data we hold is incorrect, we will stop processing the data (whilst still holding it) until we have ensured that the data is correct
The right to portability. You may transfer the data that we hold on you for your own purposes
The right to object to the inclusion of any information. You have the right to object to the way we use your data where we are using it for our legitimate interests
The right to regulate any automated decision-making and profiling of personal data. You have aright not to be subject to automated decision making in way that adversely affects your legal rights.
Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent.
There are exceptions to these rights, however, for example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person or if Thermcam is legally prevented from disclosing such information. In addition, Thermcam may be able to retain data even if you withdraw your consent, where Thermcam can demonstrate that it has a legal requirement to process your data.
If you wish to exercise any of the rights explained above, please contact Thermcam, No 8 Queen's Gate Place, London, SW7 5NU e-mail: firstname.lastname@example.org
Automated Decision Making
No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.
Changes to our Privacy Notice
We encourage you to visit frequently to stay informed about how we use your personal information.
Other Thermcam privacy notices
In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or policies. We encourage you to read these additional terms or policies before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or policies will be made prominently available to you.
Making a Complaint
The supervisory authority in the UK for data protection matters is the Information Commissioner Office (ICO). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO.