Frequently Asked Questions
How can I see your prices?
Please log in to view our prices
Are there any recommendations when operating the thermal cameras?
Can the thermographic camera be installed outdoors?
Outdoor wind and sun can easily affect the surface temperatures of human bodies and the working status of the camera, which results in a deviation between the measured body surface temperature and the actual body temperature. To ensure the accuracy, we recommend implementing the solutions indoors where possible.
Will other heat sources (e.g. tea or coffee cups) trigger a false alarm?
Is there a wait time before the cameras can be used for screening
The cameras need to be warmed up before using. Turn them on and wait for 5 minutes (handheld camera), 30 minutes (bullet / turret camera).
Does a handheld thermographic camera support the alarm function by default? And does it support VMS linkage?
How many people can the camera screen at the same time?
Can the accuracy of fever screening thermographic cameras reach ±0.1°C?
No. At present, measuring accuracy is ±0.3°C when uisng a calibrator. The camera by themselves are accurate by ±0.5°C which is sufficient to detect hig temperatures. Once an alarm is triggered during screening it is recommended to use a medical thermometer to confirm body temperature.
Can I use the camera under new GDPR rules?
Can the system see through glass?
No, thermal imagers cannot accurately detect through glass wall or bariers
Can I wear glasses, face mask or scarves?
Yes, you can wear glasses, helmets, face masks or scarves, as the system will scan the face for the best detection point normally normally the inner corner of the eye and if this is not available it will then go for the forehead. The system comes with signs asking people to remove their glasses.
How many people can it scan at a time?
Subject to the lane setup that feeds towards the scanner, the system can scan from 1-30 people at once, filtering from 100’s to thousands in a short period of time (over 800% faster than manual handheld scanners)
Does the system need a constant flow of people for it to work?
No, the system will work if only 1 or several thousand pass through
What power lead does the system take?
Normal British standard plug used in everyday household
Is the system proven?
Yes, thousands of these systems have already been installed in countries such as South Korea, Singapore and China where authorities have used the camera to great success along with other measures to help the spread of Covid-19
Does the camera need to be fixed to a ceiling or wall?
No the system can be mobilised and flexible by placing on a tripod or fixed depending on your needs
How much does the system cost?
Prices vary depending on model, but start from as little as £1,392